SOLV’D operates through an online portal designed to give you clear visibility of our range, availability, and pricing — supported by a hands-on team every step of the way.
Step 1: Create an Account
To begin, complete our member sign-up form:
https://solvd.com.au
Once submitted, our team will review your application. Upon approval, you’ll receive your login details and full access to the SOLV’D portal.
Step 2: Browse & Build Your Order
After logging in, you can browse our full collection and begin building your order. The portal allows you to view:
• Live stock availability
• Pricing (ex-GST)
• Product dimensions
• Item details to assist with planning
Orders are created and submitted directly through the portal.
Step 3: Quote Review
Once your order is submitted, our team will prepare a detailed quote for your review. This will include:
• Hire fees
• Freight and logistics costs (freight is not displayed online)
No payment is taken at this stage.
Step 4: Secure Your Install Date
Install dates can be secured once:
• The quote is accepted, and
• A 25% deposit is received
Please note: – The deposit secures the install date only, not the stock – All install dates are subject to availability
Step 5: Stock Allocation
Stock is confirmed and allocated 12 days prior to the scheduled install date.
If any items are unavailable at that time, our team will contact you promptly so suitable alternatives can be selected.
Step 6: Final Payment
Full payment is required 7 days prior to install.
All pricing is quoted ex-GST.
Ongoing Support
While the portal allows you to manage your orders with ease, our team remains closely involved throughout the process to ensure everything runs smoothly.
If you have questions, need guidance on selections, or would like us to place a short hold on a preferred install date while you finalise your quote, please don’t hesitate to reach out.
We look forward to working with you.